Apps🔮 OtherObserve.AI
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Observe.AI

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AI agents and conversation intelligence for contact centers
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Enterprise SaaSPlatform / SaaS🔮 Other0⚡ API Available🇮🇳 Indian Founded

About Observe.AI

Observe.AI, founded by Indian entrepreneur Swapnil Jain, provides AI agents and conversation intelligence for contact centers. Its VoiceAI agents handle customer calls end-to-end while its analytics evaluate 100% of human interactions. Raised $214M from SoftBank, Menlo Ventures, and Scale Venture Partners. Major R&D in Bengaluru.

Problem & Unique Value

🎯 Problem Being Solved

Contact centers can only review 2% of calls manually — Observe.AI evaluates 100% and automates routine calls entirely.

💎 What Makes It Unique

One of the most funded Indian-founded voice AI companies — $214M raised, powering enterprise contact centers globally.

Key Features

  • 1VoiceAI agents for end-to-end call handling
  • 2100% conversation QA automation
  • 3Real-time agent assist
  • 4Auto-summarisation of calls
  • 5Revenue & compliance intelligence

🤖 AI & Technology

AI Categories

Speech / Voice AIConversational AINLP
0⚡ API Available

🗣️ Supported Languages

english

🏢 Industry / Domain

📍 Location & India Context

Headquarters

Bengaluru, Karnataka

Markets Served

USIndiaGlobal
🇮🇳 Indian Founded0

Details

Pricing
Enterprise SaaS
Primary Industry
Other
Funding
Series C
Website
observe.ai

Business

Target Audience
Contact CentersEnterprisesCX Teams
Investors
SoftBank Vision Fund 2, Menlo Ventures, Scale VP