Yellow.ai
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About Yellow.ai
Yellow.ai is an enterprise-grade conversational AI platform founded in Bangalore in 2016. It automates customer support experiences across chat and voice in 135+ languages across 35+ channels. Powered by its proprietary YellowG LLM and DynamicNLP technology, it eliminates the need for NLP model training and delivers AI-driven automation workflows for enterprises. Trusted by 1,000+ global brands including HDFC Bank, Flipkart, Bajaj Finance, Indigo, and Sony.Problem & Unique Value
🎯 Problem Being Solved
Enterprises struggle with scaling customer support across multiple channels and languages without massive human headcount. Yellow.ai automates these interactions using AI.💎 What Makes It Unique
Proprietary YellowG LLM and DynamicNLP that eliminates NLP model training, supporting 135+ languages across 35+ channels — 16B+ conversations processed annually.🇮🇳 India-Specific Challenges Addressed
Supports all major Indian languages and regional dialects, enabling businesses to serve Tier 2/3 markets and multilingual Indian customer bases at scale.✨ Key Features
- 1Voice and chat automation across 35+ channels
- 2135+ language support
- 3DynamicNLP — no NLP training required
- 4YellowG proprietary LLM
- 5Dynamic Automation Platform (DAP)
- 6Generative AI-powered workflows
- 7Enterprise-grade integrations
🤖 AI & Technology
AI Categories
Conversational AINLPVoice AIGenerative AILLM
Tech Stack & Models
YellowG LLMDynamicNLPGenerative AIVoice AINode.jsPython
Data Sources
Proprietary / Internal DataUser-Generated Data
Indian AI?
Yes0⚡ API Available
🗣️ Supported Languages
EnglishHindiTamilTeluguBengaliMarathiGujaratiKannadaMalayalamPunjabiOther
🏢 Industry / Domain
🏆 Impact & Recognition
Measurable Impact
1,300+ global brands, 16B+ conversations annually, 135+ languages, 35+ channels, 85+ countries, 02M+ funding
Awards & Recognition
Gartner Cool Vendor, Forrester Wave Leader in Conversational AI
📍 Location & India Context
Headquarters
Bengaluru, Karnataka
Markets Served
IndiaGlobalSoutheast AsiaMiddle East
🇮🇳 Indian Founded0
Details
- Pricing
- Enterprise
- Primary Industry
- Retail / eCommerce
- Founded
- 2016
- Funding
- Series C
- Website
- yellow.ai
Business
- Target Audience
- EnterprisesCustomer Support TeamsBanksE-commerce CompaniesTelecom
- Revenue Model
- SaaS
- User Scale
- 1000+
- Investors
- WestBridge Capital, Lightspeed India, Eight Roads Ventures, Sapphire Ventures